Caicos Adventures is one of the oldest “scuba diving operations/Boat and Snorkeling Tours and Charters shops in Turks & Caicos.” We have prospered by focusing on excellence in quality and service, resulting in a business that is very professional, modern and experienced!
As a premiere scuba diving & Boat Tours shop in Providenciales, Turks & Caicos we are able to offer modern equipment, an efficient scuba diving operation, professional service and years of Turks & Caicos scuba diving experience. These attributes demonstrate, “the difference between basic dive transportation and a successful scuba diving vacation.” These traits of professionalism, modernity and experience, did not happen by accident.
They are a result of the underlying philosophies of Quality, Service, Flexibility and Cordial Atmosphere by owner Fifi Kunz and his perpetual injection of these philosophies throughout his organization. Service and Quality all start at the top with owner Philippe (FiFi) Kunz, trickling down from there.
Our Quality is a result of both our love for scuba diving and our commitment to the business. Features of our quality scuba diving experience include the following: Reinvestment of profits into equipment, boats, compressors, etc. Duty of taking customers to world-class dive sites. Commitment to safety, including experienced dive guides, safety bars, oxygen, expert pre-dive briefings, PADI and marine protocols and customer value. Caicos Adventures is usually the scuba diving boat that travels furthest away from the island; we don’t rush our dives, intermittent times, or even our ride back to the dock… we don’t herd customers off like a restaurant getting ready for its 2nd seating.
Our Service is impeccable when compared to other scuba diving shops. Expect the following: Pick up and drop off at your hotel with a friendly driver who doubles as a boat’s captain or dive master. Our staff will set up all equipment. Additionally, we will hustle between storage areas to retrieve the correctly sized wetsuit or BCD – no matter how many times you have to try it on for a correct fit. There will be a briefing both before we leave the dock (boat protocol, what to expect) and when we arrive at each dive site (expert profile on each site, what to expect, equipment, navigation). Sandwiches & Chips are served between dives . At the end of a dive, staff of Caicos Adventures will rinse, dry and store your equipment (even personal equipment) on the boat for tomorrow’s dive… no need to drag wet BCD’s back to the hotel.
Our Flexibility…This is where we listen to our customers for their desires, “what site you want to visit today”, or anything else that we can do. It goes a long way in respecting your level of experience, lending ample help to beginners, or giving experienced divers their space while scuba diving . We adapt and help organize your trip according to the type of scuba diving experience you desire. Our dive masters are not “hey dude cowboys” trying to get you pumped up with foolish, non-experienced cat calls. We are a team of good guys, professional, helpful and full of energy; working for you. Our goal is to create the best scuba diving experience available that day, every day! We always organize groups by level of experience and our goal is to get the best available group or set of scuba diving buddies. You will never feel rushed to come back onto the boat, or be asked to come back after a certain length of time. Instead, we encourage our divers to have relaxing dives, spending as much time as they can scuba diving , based on safe profiles. After all, the fun is being under.
Our Experience…Beside the fact that Caicos Adventures is one of the oldest operations on island with over three decades of Professional Operation & Exploration in the Turks & Caicos Islands, the experience started with the Owner/ Operator, Philippe (Fifi) Kunz, a true professional of the Industry. Unlike a lot of Dive Operators in the industry, FiFi started at a young age, growing up in the South of France, one of the worldwide Hubs of the Diving and marine industry. He was spearfishing at age 8, obtained his first Captains License at age 16, was always cleaning or working on boats, and even practiced mechanics every time he had the chance to learn something. He also worked at the beach as a lifeguard, or Beach Boy and at local restaurants where he learned the service industry inside and out, especially in a place such as Cannes .
“I was always working any where I could to make a buck, as at the time nothing was given to us like now.”
At age 16, I joined the navy, became a Frogman and served for 7 ½ years. I then joined Club Med for 5 1/2 years and rapidly became Chief of Diving and Director of the US zone. Club Med was a tremendous experience, and implemented our experience in the service industry and guest relations, as well as gave us the chance to travel and work in so many Exotic places, and Dive destinations. I do have to say that the combination of the military experience, the resort industry, growing up around and having the chance to be trained by Dive Pioneer legends in South of France, working in one of the most pristine marine environment in the world, and travelling and diving at a young age all around the world have been a great package for a great learning curve and experience. It has been an unbelievable ride so far, so just keep learning and getting better, and keeping up with and being involved with our customer needs.”
Our Cordial Atmosphere… One more time, we want our customers to have a good time, be relaxed and enjoy themselves while scuba diving in the Turks & Caicos Islands! You travel all these miles to treat yourself to a great week of vacation, and this is all based on good times, in a fun cordial atmosphere, with smiles all around. We guarantee that every time you dive with us for a day, you will get smiles, laughter, humor and great help. We put together all the ingredients: excellent music, relaxing attitudes, good interface with our staff, help setting up gear, a Band-Aid for a blister on your toe, a screwdriver to adjust your regulator, suggestions about what restaurant to eat at that night – all the help needed. Experience a day on our boat, to understand the incredible dialogue and interaction that takes place between all on board. We see our divers always carrying on with each other, having fun, joking and having a great time. At night, reflect back, saying “what an incredible day, this is life as it should be”.
Our Retail Store… We offer the best quality and selection of t-Shirts on the Islands. We also offer board shorts, caps, as well as women’s & men’s resort lines for scuba diving in the Bahamas. We are also happy to announce that we are the only Cressi dealer on the Island. We offer a great selection of Cressi equipment at very competitive prices. Click here to see pictures of our store.
Service, Quality, Flexibility and Cordial Atmosphere are the benchmarks for our success. These philosophies create the difference between basic dive transportation and a successful scuba diving in the Turks & Caicos vacation! This success is a product of hard work, commitment and solidified principles all stemming from Philippe (FiFi) Kunz who expels a compounding effect throughout his organization and staff.